Hello Bonnaroo Crew,

We're thrilled to be heading to Tennessee with you all! This is the largest show our company has ever taken on. Mr. B's Festival Needs has always considered Bonnaroo the pinnacle of music festivals, and now we have the opportunity to serve its 80,000 attendees as their go-to general store.

Our strategy is straightforward: deliver outstanding customer service, strive for 100% customer satisfaction, and leave a positive, lasting impression on every festival-goer who steps into our store.

As we navigate the challenges ahead, remember that our success depends on our collective effort. By working together, embracing the upcoming chaos, and consistently going the extra mile for both our customers and teammates, we can solidify our position as the best general store provider in the industry.

Let's raise the bar for our team and set a new standard of excellence that others can only aspire to reach.

To our new staff, we are eager to show you the ropes and can't wait to see the positivity you bring to our workplace. To our returning staff, thank you for your loyalty and dedication to our shared vision over the years. It's truly a pleasure working with all of you!

Now, let's go crush it in Tennessee and keep the momentum going for the rest of the year!

Bonnnnnaaaaarooooooooooo!!!,
B